Everything you need, in one place.
Quick access to support, remote tools, and helpful guides for Carroll Computers clients.
Quick access
Submit a Support Ticket
Open a new ticket for any IT issue. We aim to respond within 1 hour.
Remote Support Access
Allow our technicians to securely connect to your computer for remote assistance.
Emergency Hotline
For critical outages outside business hours. Active clients only.
Quick guides
How to report a phishing email
Step-by-step guide to identifying and reporting suspicious emails safely.
Setting up multi-factor authentication
Protect your accounts with MFA — takes less than 5 minutes.
Connecting to the company VPN
Instructions for Windows and Mac users to connect remotely.
Microsoft 365 tips for your team
Get more out of Teams, Outlook, and OneDrive with these quick tips.
What to do if your computer is slow
Quick checklist to try before calling support.
Backup and recovery overview
How your data is backed up and what to expect if you need to restore.
Not a client yet? Check out our services or get in touch to learn how we can help your business.
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